Many issues with content not working properly can be solved by updating to the latest version of your browser or operating system. More information about supported browsers and operating systems can be found on the System Requirements page.
If you are receiving an error message that prevents you from playing a game or video, additional actions might be needed. You can see a common list of error messages and what they mean on our Error Messages page.
If you have tried all of the methods for fixing your issues and are still unable to play a game or video, let us know and a member of the Support team will reach out to assist you.