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To update your membership or billing, or to cancel your donation, please see our instructions here.

Why is PBS asking for my viewing data in order to use Passport?

We understand that issues of privacy and data sharing are extremely important. As a not-for-profit institution, our goal is to collect only the information that enables PBS and your local station to provide the best online experience possible.  

PBS is committed to protecting users’ privacy. Our policies and procedures can be reviewed in more detail on our web site. Click here to read more about our privacy policy.

PBS Passport is currently available only to a station’s eligible donors who authorize PBS and their local station to share viewing data with each other and their authorized service provider, which is necessary for the delivery of this service. If you do not authorize the sharing of this viewing information, we cannot initiate access to this member benefit. 

This agreement must be renewed every two years for continued access to the PBS Passport membership benefit. When it is time to renew your agreement, the next time you log in with your Passport-enabled account you will be greeted with a prompt asking you to accept the terms and conditions you have previously agreed to. 

  • If you accept the terms and conditions, you will be taken to the PBS.org home page where you can continue to watch your favorite programming. 
  • If you decline the terms and conditions, you will be signed out of your Passport-enabled account, and on your next login you will be asked to accept the terms and conditions or decline. Selecting the decline option does not automatically cancel your Passport membership benefit. To cancel, please see below.

If you wish to opt out of Passport and no longer donate to your PBS station, please call or email your local station to cancel any ongoing or future donations. Station contact information can be found at our Station Lookup Tool, or by visiting your local station's website. Click here to find your station's contact information.

We hope you will continue to watch and enjoy programming on your local station.