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To update your membership or billing, or to cancel your donation, please see our instructions here.

How do I sign in to Passport?

Passport is a member benefit given to those who have donated a specific amount to their local station; it is not a site separate from PBS.org. The steps below illustrate how to sign in after you have already activated your Passport member benefit. 

  • To sign into the site, please go to PBS.org and click Sign In located in the upper left side of the page.
  • If you do not see a Sign In option, then you may see three lines on the right-hand side. Select the three lines to open the menu and select Sign In.
  • Sign in with the same Google, Facebook, Apple, or PBS Account that you used when you activated Passport. If you use a different email address, your sign in will not work and you will not be able to view Passport videos. Check your email address here

If you do not have a PBS account, click Create one now. Learn how to create a PBS Passport account

  • After logging in, you'll see that all PBS Passport content is designated by the Passport icon. All videos displaying that icon are designated as PBS Passport content. The icon appears next to your name when you are logged in to the site, as well as next to any video that is designated as a Passport video. The PBS.org website contains both Passport and non-Passport content.

If you do not see the blue Passport icon next to your name, you have not completed the activation process or you have not signed in with the same email address you used when you activated your Passport member benefit. Think of any other email addresses you may have used and try signing in with those until you see the blue Passport icon next to your name. You can use our Passport Lookup Tool to see which email you should use to log in.