We are currently receiving a high number of calls, and our wait times are longer today. We apologize and thank you for your patience.

To update your membership or billing, or to cancel your donation, please see our instructions here.

How to find the PBS Video app on VIZIO SmartCast TV

The PBS Video app is available on VIZIO SmartCast Smart TVs. The app comes pre-installed and is free to activate.

If your VIZIO SmartCast TV supports the PBS Video app, you can find the app in the scrollable list of apps on the VIZIO TV's home screen, or perform a search on your VIZIO TV.

When you first open the PBS Video app, you will receive an alphanumeric code to activate the app at pbs.org/activate

The code you receive will be unique to your device.

Follow the link above on your computer or a web browser on another device, and then enter your alphanumeric activation code in the white field indicated on the screen.

After entering your code, select the Continue option.

A new screen will appear asking you to sign in with a Facebook, Google, Apple ID, or PBS login account. Select one of these four options, or select the option to create a new PBS account. If you have the Passport benefit, log in with your Passport-linked account. A login account is required to activate the app as the app offers account-specific features such as saving videos and shows to personalize your viewing experience.

Once you have logged in with an account, you'll received a message that your device was successfully activated.

Return to your VIZIO SmartCast smart TV's PBS Video app. The screen will update to now show the app's home screen where you can begin exploring and viewing our available offerings. For more information on using the PBS Video app, click here.